marketing technology experience
MEX Breakfast: The power of modern forms, contracts and customer communication – to drive revenue and business efficiency

Join us to learn how digital transformation can revolutionize your business processes.

You'll discover:

  • The power of digital forms, customer communication and electronic signatures in streamlining operations.

  • Real-world examples of digitalization driving business growth.

  • Strategies for implementing successful digital transformation initiatives.

Agenda
08:15 - 08:30
Arrival & Registration
08:30 - 08:40
Welcome
Ivana Lachner
08:40 - 09:10
Best Practices: Omni-Channel Customer Forms and Contracts at scale
Learn how the financial industry and governments bring all their paper-based customer processes to the next level. Explore real-world examples and see it in action.
Daniel Stöckli
Raphael Bättig
09:10 - 09:40
Case Study: Swisscom’s Omni-Channel Customer Communication Revolution
Discover how Swisscom enables its business units to communicate to millions of B2C & B2B customers wih a minimum of IT-involvement in three different scenarios.
Jann Bissegger
09:40 - 10:00
Talk and mingle with the experts
Q&A – Discussion, Questions, Exchange
all
10:00 - 10:20
Insights: Establishing an Operational Model to Scale Digital Channels
Get insights on how to bring hundreds of your customer processes to the digital channel by setting up the right teams, technology and cloud data governance.
Daniel Stöckli
10:20 - 10:30
Closing
Engage, connect, grow
Why you should be there
1
Explore real use cases
Understand the key elements of digital transformation and how they can be applied to your business.
2
Exchange with likeminded experts
Learn from experts about overcoming common challenges in digitizing processes.
3
Grow your business
Network with peers and industry leaders who are on the forefront of digital innovation.
For whom is this event
For IT wizards, digital strategist, business analysts and marketing experts at medium to large-size B2C and B2B companies.

Please note that seats are limited. Register now and secure your space. We are looking forward to seeing you in person.
Sign up
Inspiring
Speakers
Daniel Stöckli
Co-Founder & CTO of Ajila AG
As Co-founder & CTO of ajila Daniel consults and drives innovative solutions for over 20 years to digitize the forms and customer processes for many of the biggest brands in Switzerland.
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Jann Bissegger
Swisscom IT, Network & Infrastructure
As Product Owner for customer relationship services at Swisscom IT, Network & Infrastructure, Jann helped shaped the ongoing development and optimization of customer communication solutions during the transformation of Swisscom from a TelCo into a TechCo company.
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Raphael Bättig
Head Of Sales & Marketing of Ajila AG
Based on his experience in the area of financial product management and product marketing, Raphael guides digitalization projects at ajila for Swiss banks, insurances, governments and utilities to scale paperless customer interactions.
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Ajila AG specializes in digital transformation solutions, offering comprehensive services for digitalizing form-based business processes, including online forms, digital signatures, and end-to-end digital customer journeys. Our mission is to enhance operational efficiency and customer engagement through innovative technology.
Swisscom, a leading telecommunications and IT company, is committed to driving digital innovation across Switzerland. Specializing in advanced telecommunications solutions, Swisscom facilitates seamless connectivity and comprehensive digital services for businesses and individuals alike. The aim is to empower society and enhance business efficiency by providing reliable, cutting-edge technology solutions tailored to the needs of the customers. As 'Innovators of Trust', Swisscom engage with innovative topics with the goal of bringing trust to the digital world.
Register now
Register today and revolutionize the efficiency of your business.
  • Expand Know-How on Adaption: Digital Forms Solution
  • Exchange with likeminded Experts
  • Experience Customer References