marketing technology experience
MEX Breakfast: Revolutionize your customer touchpoints with digital forms

Join us to learn how digital transformation can revolutionize your business processes.

You'll discover:

  • The power of modern forms, digital contracts & signatures and omni-channel customer communication.

  • Real-world examples of digitalization driving business growth.

  • Strategies for implementing successful digital transformation initiatives.

Sign up More events
About the event
Sign up
This session will dive into the essentials of digital transformation, showcasing Ajila AG's innovative solutions for digitizing forms, contracts, digital signatures and customer communications. Attendees will gain valuable insights into adopting digital processes that can significantly enhance efficiency and customer satisfaction.
Agenda
08:15 - 08:30
Arrival & Registration
08:30 - 08:40
Welcome
Ivana Lachner
08:40 - 09:10
Best practices: Digitization of forms and signature services to get rid of paper within customer interactions at examples of financial industries, government and utilities.
Learn how the financial industry and governments bring all their paper-based customer processes to the next level. Explore real-world examples and see it in action.
Daniel Stöckli
Raphael Bättig
09:10 - 09:45
Case Study: Omnichannel Customer Communication @ Swisscom
Discover how Swisscom enables its business units to communicate to millions of B2C & B2B customers with a minimum IT involement.
Patrick Tanner
09:45 - 10:15
Talk and mingle with the experts
Q&A – Discussion, Questions, Exchange with Experts and Industry Leaders.
all
10:15 - 11:15
Interacitve workshop: Establishing an Operational Model to Scale Digital Channels
Discover practical examples of customer services and customer communications and learn by participants and solution how scenarios are developedAs a takeaway, you will receive tried-and-tested recommendations for the digitalization of your customer touchpoints.
ajila Consultants and Experts
11:15 - 11:50
Q&A with ajila experts to answer the questions and gain additional insights.
ajila Consultants and Experts
11:50 - 12:00
Wrap up & Closing
Engage, connect, grow
Why you should be there
1
Explore real use cases
Understand the key elements of digital transformation and how they can be applied to your business.
2
Exchange with likeminded experts
Learn from experts about overcoming common challenges in digitizing processes.
3
Grow your business
Network with peers and industry leaders who are on the forefront of digital innovation.
For whom is this event
For IT wizards, digital strategist, business analysts and marketing experts at medium to large-size B2C and B2B companies.

Please note that seats are limited. Register now and secure your space. We are looking forward to seeing you in person.
Sign up
Inspiring
Speakers
Daniel Stöckli
Co-Founder & CTO of Ajila AG
As Co-founder & CTO of ajila Daniel consults and drives innovative solutions for over 20 years to digitize the forms and customer processes for many of the biggest brands in Switzerland.
Read More
Patrick Tanner
PO Customer Communication B2C
Responsible for all the trigger-based process notifications in Swisscom's B2C-segment, with an annual volume exceeding 20 million notifications triggered by more than 60 different systems. The challenge is to deliver the relevant information, at the right time, over the desired channel to our customers, without them noticing the whole complexity and architecture behind. Thanks to our personalized communications, the customers can use their mobile or internet subscriptions and are always informed about the end of a hopefully short disturbance.
Read More
Raphael Bättig
Head Of Sales & Marketing of Ajila AG
Based on his experience in the area of financial product management and product marketing, Raphael guides digitalization projects at ajila for Swiss banks, insurances, governments and utilities to scale paperless customer interactions.
Read More
Powered by
Ajila AG specializes in digital transformation solutions, offering comprehensive services for digitalizing form-based business processes, including online forms, digital signatures, and end-to-end digital customer journeys. Our mission is to enhance operational efficiency and customer engagement through innovative technology.
Swisscom, a leading telecommunications and IT company, is committed to driving digital innovation across Switzerland. Specializing in advanced telecommunications solutions, Swisscom facilitates seamless connectivity and comprehensive digital services for businesses and individuals alike. The aim is to empower society and enhance business efficiency by providing reliable, cutting-edge technology solutions tailored to the needs of the customers. As 'Innovators of Trust', Swisscom engage with innovative topics with the goal of bringing trust to the digital world.
Register now
Register today and revolutionize the efficiency of your business.
  • Expand Know-How on Adaption: Digital Forms Solution
  • Exchange with likeminded Experts
  • Experience Customer References